April, 2013
- 22nd-June 28th - 40-Hour Beginning Dispatch School - ONLINE
- 29th-July 5th - 40-Hour Advanced Dispatch School - ONLINE
- 29th-May 10th - 9-1-1 Liability - ONLINE
May, 2013
- 13th-24th - Suicidal Callers - ONLINE
- 27th-June 7th - Homeland Security: The Telecommunicator's Role - ONLINE
- 30th & 31st - Anger Management - Worcester, MA
June, 2013
- 3rd-7th (8am-5pm) - 40-Hour Advanced Dispatch School - Traverse City, MI
- 10th-21st - Domestic Violence - ONLINE
- 10th-14th (8am-5pm) - 40-Hour Beginning Dispatch School - Traverse City, MI
- 17th-21th (8am-5pm) - 40-Hour Advanced Dispatch School - Hillsdale, MI
- 24th-July 5th - Stress Management - ONLINE
July, 2013
August, 2013
September, 2013
- 4th, 5th & 6th (8am-5pm) - Train the Trainer - Plainfield, IL
- 9th-13th (8am-5pm) - 40-Hour Advanced Dispatch School - Detroit, MI
- 18th & 19th (8am-5pm) - Leadership IV: Coaching, Counseling and Discipline - Mt. Pleasant, MI
- 30th (8am-5pm) - Presentation Mastery Part 1 & 2 - Midland, MI
October, 2013
- 1st & 2nd (8am-5pm) - Presentation Mastery Part 1 & 2 - Midland, MI
- 7th, 8th & 9th (8am-5pm) - Train the Trainer - Sandusky, MI
- 23rd & 24th (8am-5pm) - Leadership V: Conflict Resolution - Mt. Pleasant, MI
- 31st (8am-5pm) - Leadership IV: Coaching, Counseling & Discipline - Plainfield, IL
November, 2013
- 1st (8am-5pm) - Leadership IV: Coaching, Counseling & Discipline - Plainfield, IL