~ Nancy Thunherst, Lynwood Police Department
Participants will use this 2 day course to strategically identify, analyze, plan and construct a needs assessment on their own organization. Attendees will measure important issues such as performance, equipment, information and technology. Upon assessing the problem areas or areas of improvement, participants will build their own optimal model of intervention for implementation.
Attendees will understand the proposed solution, implementation and strategic awareness of building a plan for change. Understanding the need for clear documentation, teamwork, and solutions strategies will guide the manager towards growing the department beyond routine maintenance.
Motivating Your Workforce (1 day course)
SNC/MCOLES Approved #SCC 200703 with Module III Endorsement
Motivating others is a skill that can be learned. This class investigates the how, why, and when to motivate others and help them become self-motivated.
"Very thought provoking. A lot to think about and consider. Very good directions and specific actions and tactics."
~ Lynn Schmidt, Germantown Police Department
“Helped look at other areas of motivation that I had not thought about.”
~ Robert Kirk, Van Buren County Sheriff’s Department
Click Here for Outlines and Objectives as submitted for state approvals | Table of Contents
Do you want to know the secrets behind being a Successful, accomplished, and polished speaker/presenter? Would you like to know how to reach everyone in your target audience and gain a better understanding of how they learn and what they desire from you? Do you struggle with presentations one on one, in a small group or a large audience? The techniques from this 40-hour Presentation Mastery course will help you chart a course for progress and success that will win over your audience no matter the size. The confidence, the new skills, and the proven techniques will turn you into a more effective presenter by the time you deliver your final presentation.“The skills I learned this week I can use in ALL aspects of my life!”
This class is geared for line workers as they desire to understand why and what the management team does. Critical for evaluating one’s own role, the employee will gain new understanding of the management structure, and responsibilities up and down the hierarchy. Demonstrating knowledge of management roles, the employee will be a “boss for a day” in a case study and examine the responsibilities, duties, liabilities, and repercussions of being in management.
"I loved the class. It really opened my eyes to what is really important in my profession. My role as a dispatcher is very important. I should approach my supervisors in a respectable manner. I can't wait to attend another class. This was GREAT!"
~ Dawn Barfield, Joliet Police Department
“Great class, I highly recommend this class not only for dispatchers but also for management (supervisors).”
~ Erich Sommer, WESCOM